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At clickonfloors we know a new floor is an important investment, improving both your lifestyle and the return on your home.
Operator/Owner Eric Conner and his expert installation crews have been serving Southern California for over 15 years, and have built a reputation as one of the finest and more importantly fair and honest installers in the industry. Eric offers Free in Home Consultations.
Our Hardwood Flooring collection offers a wide variety of sizes, colors and finishes at fair prices.
Carpet provides great value and comfort along with a multitude of design options.
Our Laminate Flooring collection offers a wide variety of sizes, colors and finishes at fair prices.
Crown Moulding and Baseboard are an inexpensive way to add value, warmth and character to your home.
Clickonfloors adheres to all product specific manufacturer warranties. Please refer to the literature provided by the manufacturer for each product's specific warranties. We make no claims or guarantees over and above listed by the manufacturer. Please keep in mind that installing new floors is a major construction and there will be a considerable amount of dust trough out the process.
Please contact us immediately if you decide to cancel your order. Orders less than four cartons cannot be canceled. Note that you are responsible for all shipping costs and restocking fees, if applicable. A five (5%) charge is applicable when returning credit to your credit card. Restocking fee is 25%.
Note that all returns must be processed by phone and first be authorized within 15 days of delivery receipt. There can be no returns or cancellations after 30 days from receipt of product. Please do not refuse your order even if damaged or the wrong product, as that incurs additional shipping charges and further delays the reimbursement and replacement process. Note everything on the Bill of Lading (BOL) and call us immediately at (858) 586-9663.
Cartons less than four cannot be returned. They must be unopened, resalable, and returned within 15 days provided approval authorization; some restrictions apply. Accessories (trim pieces, glue, underlayment, etc.) cannot be returned.
Please do NOT open more than two cartons after noticing damage or defect. Reimbursements or replacements will not be issued to you for more than two cartons opened. Take and save pictures of damage for claim use.
Your installation of damaged or defected flooring proves your acceptance of it, and therefore will not be reimbursed or replaced.
We take the responsibility of protecting your personal information and respecting your privacy very seriously! We will never rent, sell, loan, offer, or give away any of the information that you provide to us. We hate junk mail as much as the next person and wouldn't even think about sending any. We will however, send you newsletters and or discounts/promotions specifically related to clickonfloors. If at any time you wish to change your newsletter preferences, follow the link provided in the newsletter emails or just log onto your account and make the necessary changes.
Under no circumstances will any of your credit card information be given out. No one on the clickonfloors team has access to credit information once it is entered on our site. In the rare case that we conduct a transaction over the phone, we will promptly destroy any personal information given to us. We go to great lengths to protect this aspect of your shopping experience with clickonfloors.
We utilize state of the art technology for shopping and ecommerce security. If you order a product from us, our software places your name in our secure/encrypted customer database. We never share any customer information with any 3rd parties for any reason except for fulfilling an order. For example, UPS requires shipping information to deliver merchandise purchased on clickonfloors.com
If you supply us with your telephone number or email address online, you may receive a customer service call regarding an order you placed. We will only contact you to ensure superior customer service and order delivery. We will not call for any marketing or promotional purposes.
You can edit your personal information at any time on our site when logged into your account. If you wish to have all of your information deleted, please email us at info@clickonfloors.com or call us at 1-858-586-9663.
